Consumer complaints surpass 14 million dollars in the Acodeco

Economy

Consumers affected by different reasons in the commercialization of goods and services presented 894 complaints for a total amount of $ 14,940,163.00, to the Consumer Protection and Defense of Competition Authority (Acodeco) during the first quarter of this year.

The administrator, Oscar García, said that the attention of the complaints presented by consumers is one of the most important tasks carried out by this institution, which is why it is constantly seeking to improve this service. Recommended to keep all your documents, such as invoices, warranty certificates, among others, because they are the evidence to present in any subsequent claim.

There were 62 activities complained of, headed by real estate agents (176 complaints), cell phone sales (92 cases), electrical appliances (76), car agencies (60), department stores (58), among others.

The main reason for these complaints filed by different consumers is the breach of warranty with 347, with a total value of $ 1,051,136.00. However, due to abusive clauses there were 95 cases with a greater amount of money ($ 10,447,524).

There are 22 reasons for the complaints presented, which also include the lack of information, breach of service and contracts, custody of the property, lack of commercial information, cancellation of the contract, among others.

READ MORE;http://laestrella.com.pa/panama/nacional/presentan-quejas-14-millones-acodeco/24060640

No Comments

Leave a Reply

Your email address will not be published.

Economy
Panama setting sights high for 2023—expecting 6.5% growth in Economy. Maybe for the 1%

The Cciap provided recommendations for economic recovery  The Chamber of Commerce, Industries and Agriculture of Panama (Cciap) assures that despite the low economic prospects for Latin America, the country maintains a projection of national economic growth for 2023 of 6.5%.  “We hope that this number has a multiplier effect, benefits …

Economy
Panama trying to recover construction to pre-COVID levels.

Historically, the construction sector is one of the main engines of economic growth in Panama. But during the covid-19 pandemic it was one of the most affected, falling by up to 50% (2020), and to date it has not achieved the growth levels it had before (pre-pandemic). The construction sector will …

Economy
Keeping an eye on Panama inflation.

Until October 2022, inflation in Panama accumulates a growth of 3.1%, compared to the same period in 2021. Only in October it reflected a year-on-year variation of 1.7%, according to the Consumer Price Index (CPI), of the Institute National Statistics and Census (Inec) published by the General Accounting Office of …