The initiative carried out by the AIG within the “Panama en Línea” Program with the Inter-American Development Bank
In order to promote transparency, access to information and simplification of procedures, an inter-institutional cooperation agreement was signed between the Mayor’s Office of Panama and the National Authority for Government Innovation (AIG).
Irvin Halman, general administrator of the National Authority for Government Innovation explained that with municipal decentralization an effort has been made with all the municipalities and now also with the Municipality of Panama for digital transformation. The expectation of the citizen is now 24/7 where taxpayers can receive the services of the municipalities.
The initiative carried out by the AIG within the “Panama en Línea” Program with the Inter-American Development Bank (IDB) consists in applying, in a period of six months, a methodology that establishes the roadmap for modernization projects with their respective proposals and strategic guidelines for Digital Government.
Halman also indicated that the Panama City Hall has very good smart city initiatives, where it currently has video surveillance projects, road nomenclature, online taxpayer services, open data for transparency, digital services for citizens and review of online plans.
That is why the methodology that is being applied in 10 governmental entities, includes the Mayor’s Office of Panama. It is a Model of Maturity in Digital Government Matters also includes a diagnosis of level of maturity in 10 dimensions of Digital Government in which entities have participated.